Privacy Policy

We may collect information you provide directly, including name, email address, company name, phone number, demo request details, billing information, and account credentials. Inside the platform, customers may also store operational data such as users, boards, contracts, maintenance records, files, and reports.

We may automatically collect limited technical information such as browser type, device characteristics, IP address, referring pages, and general usage data needed to operate the site, prevent abuse, and understand product performance.

We use information to provide the service, respond to requests, create and administer accounts, support users, secure the platform, process transactions, send product or operational communications, and improve functionality and reliability.

We may also use aggregated or de-identified information for analytics, capacity planning, product decisions, and service quality measurement.

We may share information with service providers that help us host, secure, analyze, support, or operate the platform, provided they are bound to handle that information appropriately.

We may also disclose information when required by law, to protect our rights or users, or in connection with a merger, acquisition, financing, or sale of assets. We do not sell customer data.

We retain information for as long as needed to provide the service, meet contractual and legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and the customer relationship.

We use reasonable administrative, technical, and organizational safeguards to protect information. No system can guarantee absolute security, so customers should also use strong credentials, access controls, and careful data-handling practices.

You may request access, correction, or deletion of certain personal information, subject to legal, contractual, and operational limitations. Customers remain responsible for much of the content they upload or manage within their own tenant environment.

For privacy questions or requests, contact the MCG team through your normal support channel or the contact options made available through the site.